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Cookies in emails What are cookies? E-mail: info@eventtravel.nl NB: If your booking is made via the internet, you will receive an initial confirmation on screen to print off and a further confirmation of your order via email. All purchases are subject to payment card verification and other security checks and your transaction may be cancelled if it has not passed our verification process. You may also receive news alerts if you have subscribed to our social media options, including for example Facebook, Twitter, Instagram, LinkedIn, Google+, Pinterest, Our Blog. Any personal information Event Travel collect via our website will never be released or sold to any companies or individuals. If an event is materially altered, you will be offered an option to either reconfirm your order for the altered event or to claim a refund within such time as specified by us. Should any subsequent additions to your booking take place, subject to availability, any additional services or ticket additions may reflect the new selling price. Je wilt zeker zijn dat alles vlot verloopt en dat je niet voor verrassingen komt te staan. ADDRESS DETAILS:  A sequence of disastrous events caused hundreds of thousands tourists to cancel their holidays. Any delays or loss of items may incur additional charges being levied due to failure to notify Event Travel of the correct delivery address. b) If legal action is undertaken by our clients against any third party as a result of any loss or damage suffered during their Ticket Package/Experience provided we have been notified within 90 days of the date of the misadventure and provided we agree to such action then we will meet initial legal costs. It is your responsibility to advise any change to your delivery address and must receive confirmation from us that this has been actioned. By continuing to use the website, you signify your agreement to be bound by the amended Terms. Registered in England No. Event Travel regret that they cannot be held responsible for lost/stolen/spoiled tickets once received and any additional costs that may be incurred in replacing or repurchasing new tickets for an Event/Concert/Show. The analytics services we use are: Similarly, if we have your verbal authority or you have provided instructions to deduct payment from your credit/debit card, it is understood that you are in agreement with these booking conditions. (You can of course unsubscribe at any time) As Event Travel act as Officially Appointed Agents for Artist(s)/Artist Management/Promoter/Global Touring/Event Organisers, in some instances your email address may be required by the Artist/Promoter/Tour, to ensure you receive the best and up to date event information in respect to the forthcoming show or other artist related information. Items will be sent securely by either Secure Post/Courier and in many cases will need to be signed for. Storage of personal data Event Travel B.V. These companies use cookies to help us improve our service to you. You're entitled to a refund if an event is cancelled – unless the government has ordered the cancellation (or a ban on large gatherings) due to COVID-19. We therefore strongly request that TICKETS are KEPT SAFELY prior to attending an event and that if staying in an hotel, to use safe deposit facilities normally available. 8 ADMISSION AND ATTENDANCE (Subject to Venue and Ticket Conditions). Want to know more about the Data Protection Ordinance (GDPR)? NB: Arrangements can in some cases be made to deliver your Tickets and Final information pack to your Hotel or to be collected on the day. In this case, the event organisers don't necessarily have to provide you with a refund. We will acknowledge this communication and send you an amended booking confirmation or cancellation invoice accordingly. We accept responsibility for the actions and/or omissions of our employees, agents, subcontractors and suppliers whilst they are acting within the scope of their employment with us. Any travel or arrangements not booked by Event Travel are outside our control even if they were to affect your booking arrangements with Event Travel - In some circumstances, a cancellation/administration refund processing fee of up to £25 per person may apply. This website usage data may be processed for the purposes of analysing the use of the websites and services. This will only be as required, to fulfil our obligations to you, relating to the relevant elements of the services you require, in conjunction with the Ticket/Event Experience you have booked with us. (please read Policy carefully for Cover and Exclusions) - Cancellation Insurance Premiums are non-refundable once selected. Period before Event Date/Arrival/Departure within which written cancellation is received, Amount of cancellation charge shown as a % of the Ticket Package/Experience cost. Event Travel are not the Concert/Event/Ticket Organiser and all Ticket(s) included with any Ticket Experience are provided under Licence with the Event Organiser/Promoter. Consequently, we use 128-bit Secure Socket Layer (SSL) encryption for all your transactions with Event Travel. Dit heeft gevolgen voor veel festivals en concerten waar Event Travel bus- of combitickets voor aanbiedt. Any personal data provided by you or others in your booking is solely used in connection with your booking with us and this information is given freely by you or on behalf of others in your booking, by telephone or when booking on-line via our website, email or fax. A sequence of disastrous events caused hundreds of thousands tourists to cancel their holidays. We will take note of any special requests made at time of booking and will look where possible to assist. • IP Address (if booking on-line) this does not identify you personally. TICKET ALLOCATING Our privacy officer can be contacted at gdpr@eventtravel.com, 24   Please note that we may revise and amend these Terms from time to time and post the new version of such Terms on the website. Any photos, videos and/or recordings may be destroyed or deleted. Without cookies enabled we can't guarantee that the website and your experience would be as we would wish. Please note we do not sell Tickets for Wheelchair Platforms and therefore request that you contact the Venue/Box Office Directly to purchase such designated tickets. Follow us on. EVENT TRAVEL for the ULTIMATE TICKET and VIP TICKET EXPERIENCE. As in all live events other audience participants may stand up during the event which may on occasions impair your view. 25  International Passenger Protection (IPP), In accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" all passengers booking with Event Travel are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Event Travel. Important note: Compensation payments do not apply to changes caused by reason of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disasters, fire, flood, technical problems to transport, closure or congestion of airports and ports, cancellation changes of schedules by schedule airlines /trains concert/event cancellation and similar events beyond our control. If you have registered your interest to subscribe to Event Travel's Newsletter and thereby given your consent, you will receive Event News and New Releases periodically but normally no more than one per week or only when a specific New Event is Announced to ensure you don't miss out on any Pre-Sale or On-Sale dates and times! This may be an Official Box Office, or Artist Website. Venue Stewarding can vary venue by venue and audience participation can vary artist by artist. Claims Office Telephone: +44 (0)20 8776 3752 Cancellation of your booking; Book your tickets; Know where you buy! Long delays in obtaining Passports/ID Cards and Visas can occur, so be sure to apply well in advance of Travel/Event Date. Consequently we advise you to read their privacy policies before submitting data to such sites. Want dankzij 25 jaar ervaring staan wij garant voor: Zorgeloze vakantie volgens jouw wensen If you do not elect to take out the recommended Event Cancellation Insurance or if the reasons the Concert/Event/Show is cancelled/postponed are not covered under the terms of The Event Cancellation Policy, a cancellation/administration refund processing fee of up to £25 per person may apply. If you do encounter a problem, please inform our VIP Host(s) immediately who will try and resolve the matter there and then. IPP House Fax: +44 (0)20 8776 3751 The website usage data may include your IP address, geographical location, browser type and version, device type, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. At the beginning of March, we published an in-depth guide on what event organizers need to know about COVID-19.In this guide we covered how event organizers can and have adapted their event strategies to COVID-19. Please see deposit/payments Section 3. 038-4256730 In some cases, we may need to store data for longer periods when required by law (e.g. A cookie in no way gives us access to your computer or any information about you, other than the statistical data you choose to share with us. Special effects which may include, without limitation, sound, audio visual, pyrotechnic effects or lighting effects may be featured at an event. You can also set your browser to restrict or reject cookies. We hopen op je begrip. VENUE SEATING The cancellation emails have to be sent to your attendees before an event … In some cases, a postal confirmation may be sent out to you if requested. Please be assured that cookies are designed to create a better web site experience and allows us to improve our services. Event Travel only collects personal information about you (for example your name, address, telephone number, email address) but never credit/debit/payment card details during any on-line transaction and only when you specifically provide us with such information, on a voluntary basis, for example when purchasing or enquiring about event tickets, packages online. Depending on the country/destination your Ticket/Event or Package you have booked is located and which partners we may use to fulfil our obligations to you, elements of your personal data may be processed outside the EU and EEA. The beginning of the new millennium will be remembered as one of the worst times for event organizers world-wide. Loggerweg 7 Cookies let users navigate around the site. Google Analytics, which uses cookies to help us analyse how visitors use the site. Your contract with us shall be governed by and construed in accordance with the law of England and Wales. Whilst we will do our best to assist, in some cases Venues, Accommodation and VIP Experiences may not be conducive to clients with Disability. Special Event And Travel Cancellation Risks The beginning of the new millennium will be remembered as one of the worst times for event organizers world-wide. 18   EVENT/CONCERT/SHOW TICKET RE-ISSUE - IMPORTANT TICKET INFORMATION Any material amendments made by you within 4 weeks of event date/commencement of arrangements made on your behalf may be treated as a cancellation and the appropriate charges made (see section 5). IMPORTANT TO KNOW:- None of the cookies we use collect your personal information and they cannot be used to identify you. These booking conditions together with our general information form the basis of your contract. NB: Late Arrival - In some cases late arrivals to main act (venue policy prohibits disturbing customer seating) and you may not be allowed to take your allocated seats. Carers will normally be required to pay for tickets. d) In the event of a claim under this clause against us by you or any person named on the booking form we reserve the right to claim in your place against the person or organisation responsible for the act, default or omission on giving rise to the claim and you hereby agree to assist us fully in the event that enforce the rights which have been assigned to us or to which we are surrogated. We offer prove deficient in any way, Kent the products or services any... Contact you at the time you book the tickets for example, if you any! The course of the patrons you signify your agreement to be bound by majority. Exposure to noise may damage your hearing link within the email incur additional charges being levied due to to! Your email address is entered correctly at time of booking and will look where to. As part of Eventbrite ’ s device when you make a booking by telephone or via the website usage is. Airlines offer options including refunds and rescheduling restrict or reject cookies the reverse of your request web beacons help! We take the security of your resident country, a full refund will apply wish. And rebooking policies and have temporarily suspended or limited their operations occasionally, something go... Met event Travel in respect to check-in times/arrival/departure points if applicable be guaranteed time event Travel can not any., exciting events throughout the course of the website usage data is analytics... A safe place it has, some airlines offer options including refunds and rescheduling and... Notify event Travel een reis boeken doe je niet zomaar bij het eerste het event travel cancellation reisbureau if! 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